The best way to develop a business and create sustainable growth is by implementing systems. Incorporating processes into your company ensures everyone is aware of what they should be doing, allowing them to step away from the managerial and tactical roles and deliver tangible results while holding themselves accountable. But this requires a system that lets you document the rules of your business, so that routine tasks are taken off leaving time to concentrate on the work that is important most. This is the reason for a company management system.
A management system for companies aims to establish a set of policies and procedures, as well as guidelines that ensure that all the functions of a company are carried out in accordance with best practice. These are designed to achieve a variety of corporate objectives such as improving efficiency in operations and financial performance, client relationships as well as environmental performance, worker safety and compliance with the law.
They are usually based on the PDCA cycle and involve the creation of systems that document, evaluate and make changes to current methods in a systematic manner. Certain of them are designed to satisfy the requirements of a specific standard such as ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A great company management system must be easy to use and accessible to staff across the company. This could take the form a lightweight application that lets anyone edit and publish new quality documents or workflows, or even making a simple business flow map accessible via the intranet. Whatever method is employed, it this is important that the system be easily updated to ensure that it is always in line with the current procedures of the business. This helps reduce the possibility of it becoming outdated as is the case with more formalized manuals or software programs which require specialist knowledge to maintain.